21 People wrote to us:

I had two awnings, with wind sensors, installed this spring and have had them now for about 4 months. I have had a few issues with the wind sensors but the response from the company has been immediate in addressing any issues. James, the owner, took my call both times and solved any issues I had, once by making a trip to my cabin to personally reset the motors. Service, response, ownership and quality of the product are top notch. They demonstrate pride in their product/service and deserve it. I love my awnings.

August 9, 2022

Exceptional service from the first time I called. Charlene, James and the crew were fantastic! From deciding on materials and keeping up informed on delivery times. I would highly recommend Okanagan Shade and Shutter to anyone looking for quality and service.

February 12, 2022

Hi- my Talius screen just unzipped and we really really need it fixed as the sun is baking us. Really hope you can help and soon! You were highly referred

August 4, 2021

Thanks so much for my beautiful screen door. Your installer Glen did a great job. He was pleasant ,quick and efficient
It looks great and so nice to let the fresh air in and the bugs out!I’m very pleased with the quality!
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June 2, 2021

OKSS installed two awnings on our home. It was a real pleasure to deal with such a professional operation which supplies quality products. Thank you Charlene , James and your two excellent skilled fitters who installed our awnings.
This is a great local company offering fabulous service which I highly recommend.

April 17, 2021

OKSS supplied and installed 4 Mirage French screen doors at our new home that we recently purchased following our relocation from Calgary.

The management and staff were very friendly, thoughtful and professional from the outset and the appeal of the local community business is very welcoming.

I am delighted with our purchase and am happy to offer a 5 star rating on this purchase.

March 17, 2021

Hello everyone at OK Shutter & Shade, we just wanted to take a moment to say thank you thank you thank you, you all have given us such pleasure and happiness with the installations of our patio clear cover and that great mirage door screen, we are so happy with the difficult install The service techs had and are enjoying much needed improvements to our home. We highly recommend O K Shutter & shade for all your home outdoor improvements which has helped to increase the value of our home. Thank you James, Dale and staff. Sherm/Christine

September 5, 2020

We just had manually operated solar screens installed on our front covered patio. James was wonderful to work with throughout the sales process and his installation crew was professional and did a great job. We couldn’t be happier and would highly recommend Okanagan Shade and Shutter Ltd. to anyone looking for these retractable screens. My guess is the rest of their product line must be just as good.

Thanks for everything James.

July 7, 2020

James from Okanagan Shade and Shutter provided our administration office with two security roller shades around 3-4 years ago. Should have written something then, but just overlooked it. We had some issues with the heavier shade as the cord broke (it is a custom one and is a fairly wide window) and we gave him a call and he was in today to fix the problem. He gave us a new gear and cord assembly, installed it and a new handle for our other shade. Service is exemplary and he is very knowledgeable as well. You cannot go wrong if you choose James at Okanagan Shade and Shutter for whatever your needs are. Nice to see that some places still offer exemplary customer service.

June 12, 2019

Thanks James and co-worker for installing my sun deck roof. It looks awesome!

April 12, 2019

We had retractable screens put in and they are amazing, the service we got was first class, from calling to install it was less than a week. Thank you James. I would highly recommend OKSS

November 12, 2018

We had two roll shutters installed. One had an alignment issue. James and Glenn worked tirelessly to make it perfect. We appreciate their commitment to make it right. And the screen door is great as well! Thanks

September 25, 2018

Jerry and I love our retractable screens for our 2 doors, but the ‘piece de resistance’ is our deck roof with skylights which extends the full width of our house. This definitely added to our outdoor living! Thank you James for making such an awesome difference to our originally plain-looking beach-front deck! We’re very happy with this addition!

August 9, 2018

We just had two retractable screens installed and are very happy with the product and the service from OKSS!
We would definitely recommend James and his staff!!

June 14, 2018

This summer we had a large awning installed at our deck. We chose Okanagan Shade and Shutter, because they were recommended to us. They have a great selection of products and colours to choose from. James and his crew all come from construction trades, which makes them pros when it comes to difficult installations. They do things right, not the easy way. Their price is in line with their competitors, and often less. I would recommend them to anybody.

December 31, 2017

Thanks James for our awnings, we love them and they blend in well with our modern home and provide the shade we wanted. We had great service from James and highly recommend using him.

December 27, 2017

Thanks James for suggesting the cover for our kitchen skylight. The kitchen was way cooler this summer, and the simplicity of install and removal for the winter months was so easy. We appreciate your knowledge, efficiency and professionalism!

November 21, 2017

You are the best James. Many thx. We will be there toward the end of April and look forward to having you out for a beer or whatever you fancy. Look forward to it.


April 28, 2016

Thank you so much for coming by and adjusting the screen door. I very much appreciate it . Hopefully, it will be good for quite some time. I looked up when the two screen doors were first put in, it was in 2006, so you certainly were closer in your estimation than I was, time seems to fly by much too fast. It seemed to be just ‘yesterday’!

Thanks again,

April 28, 2016

I had a retractable screen door install and I like it very much and will get a lot of use out of it. It is so well made and looks really good.

April 16, 2016

Thanks for the great job James! We are really happy with all the work you did!

February 18, 2016